How do you manage backups and disaster recovery? Are backups encrypted?

June 3, 2025

Backup Strategy

Automated Daily Backups: We perform full and incremental backups of critical data and application states on a daily schedule.
Retention Policy: Backup snapshots are retained for 7 to 30 days, depending on project SLA, with long-term archiving available for enterprise clients.
Multi-Region Storage: Backups are stored across redundant data centers (within the EU by default), ensuring resilience against local failures.

Encryption & Security

At Rest: All backups are encrypted using AES-256 encryption before storage.
In Transit: Backups are transferred over secure channels (TLS 1.2+).
Access Control: Access to backups is tightly restricted and logged, with MFA required for restores.
Integrity Checks: Hash validation ensures backup data integrity before and after restore.

Disaster Recovery

RPO & RTO Targets: Typical RPO (Recovery Point Objective) is under 24 hours, and RTO (Recovery Time Objective) ranges from 1–4 hours depending on the system tier.
Restore Testing: We conduct regular DR drills and restore verifications (monthly or quarterly depending on criticality).
Failover Options: For critical apps, we support DNS-based or load balancer-based automatic failover between regions.